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Post Tagged with: People

Elevate the Conversation

Elevate the Conversation

I was recently introduced to a proverb:

Great minds discuss ideas; average minds discuss events; small minds discuss people.

It’s amazing how succinctly this quote (usually misattributed to Eleanor Roosevelt) describes the way most of our daily interactions work. Look at the media. Find yourself reading People magazine? Maybe you’d learn more by watching the Events on CNN. And you would learn even more if you cracked open the Economist and read about the great Ideas in there.

When you are having a conversation, the first question you should ask is, are we talking about People, Events, or Ideas? And if it’s People or Events, see if you can elevate the conversation.

This is harder than it seems. We all are tempted to talk about people that we know. We are natural gossips. These are conversations we all have had:

  • He just got a new job
  • They just got married
  • I really don’t like her
  • Did you hear what happened to him?
  • Brad Pitt got engaged

Could it be because these are such easy topics? After all, it requires no intellectual engagement to discuss the petty lives of others. But people much wiser than I have said that such meddling makes the meddler even more petty in turn. So when you find yourself trapped in a conversation about People, what’s the solution?

Elevate the conversation. Talk about Events.

Conversations about Events are probably the most frequent. The litmus test for a conversation about Events is, “Could I be having this same conversation with someone else without changing it?” If so, you may be talking about Events, which again, are conversations we have all had:

  • The current election
  • The weather in Chicago
  • Something awesome that happened last night
  • A great movie you’ve seen

Events conversation require some engagement. They require both parties to understand the events in question and formulate their own opinions. But they do not demand that the parties interact with each other. Events conversations are safe, perhaps, which is why they appear to be so frequent. Have you noticed that all Small Talk is Events Talk, unless both parties have a mutual friend, in which case the conversation immediately devolves into People, the path of least resistance?

Next time you are having a conversation about People or Events, see if you can elevate the conversation. Talk about Ideas instead:

  • Is it in America’s best interest to be in Afghanistan?
  • Can capitalism cure poverty?
  • Do employees perform better when they can work from home?
  • What should Europe do to curb the debt crisis?
  • What is the role of religion in modern life?

It requires effort to turn People into Events and Events into Ideas, but it’s totally doable. For example, turn People into Events by asking and inquiring what People do for a living, then turn Events into Ideas by deconstructing the problem they are trying to solve and learning the foundational concepts that make that problem worth solving.

Most people like talking about Ideas. After all, everyone has them. But they may not be comfortable openly discussing them with casual acquaintances. Or perhaps it’s just easier to stick to well trodden ground, where the risk of confrontation is low and the social rewards may be high.

But I’ll tell you one thing: the people I remember the best are the people who want to talk about Ideas from the get-go, and who don’t care about the petty formulations of People and Events. If I meet an Ideas person, that’s someone I want to get to know better.

April 24, 2013Comments are DisabledRead More
My Sidecar Drivers

My Sidecar Drivers

I have been using Sidecar for about eight months. I don’t use other services, so I can’t say if my experiences with Sidecar have been unique, but the people I meet using Sidecar are the reason I do it. In just 10-30 minutes per ride, I have heard some amazing stories. I just went through my trip history to share some of them (I changed the names).

  • Kwame, from Ghana, joined the National Guard the month after getting his Green Card last year. He was shipping out in a week to Afghanistan for a yearlong tour. As a member of the army, he had to renounce his Ghanaian citizenship, and since he won’t get his US Citizenship for another three years he is currently a man without a country.
  • Tom is a truck driver for his day job. He used to be an avid gamer to battle his loneliness, but discovered Sidecar was a great way to meet new people. He was born into a Catholic family and has discovered recently that he’s an atheist. He thinks the hoopla over the new Pope is ridiculous.
  • Paul is a Palestinian who was born in Jerusalem, went to school in Zimbabwe, lived in Mozambique and South Africa, immigrated to Minnesota, married a Spanish teacher from Peru, and they moved to San Francisco. In Palestine, his father was a well-known politician, and in our conversation it seemed that he went through a lot of effort to separate himself from the family, for reasons unclear.
  • Kemal is a Yemeni immigrant. His brother owns a large textiles company in Yemen, and Kemal has been trying to help him outsource some high skilled jobs to the United States, which is proving to be extremely difficult. He loves soccer and currently is a soccer coach at a high school. When his wife first got pregnant, he was hoping it would be a boy so he could teach him soccer. But she had a girl. Then another. Then another. Kemal is now the proud father of five girls, and he jokes that soon he will have enough for a soccer team, if they showed any interest in learning it.

Who have have you met through your ride sharing service?

April 21, 2013Comments are DisabledRead More
Corporations Is People

Corporations Is People

We have all heard the phrase “corporations are people,” either stated in earnest as a reading of the law (corporations are people in that they are independent entities, pay taxes, have rights to due process, and of course, the right to free speech) or stated ironically as ammunition for our friends on the Left. But whereas that question is about the legal personhood of the corporate entity itself, I would like to discuss something else entirely: the oft-forgotten fact that a corporation is not a distinct entity but a team effort comprised of many individuals. In other words, “corporations are people,” and we would serve ourselves to understand this vital distinction.

So what is a corporation?

In a free society, corporations are voluntarily organized by and among a collective of individuals–investors, employees, volunteers, and customers–in order to pursue a common goal. If you look into any large corporation, you find nothing less than tens of thousands of real people, all on a team together. The goals of that team can be very different. At BP, the goal of the team is to explore, dig and extract new oil wells on the one hand and ship, refine, and distribute gasoline on the other. At Walmart, the goal of the team is to produce and purchase a variety of items so they can be sold at mass market prices in their retail stores. To take the opposite end of the corporate spectrum, the goal of the team at a hair salon is to make women beautiful.

In other words, corporations have no sentience on their own. This may seem blindingly obvious to anyone who has worked for a corporation of any size. Corporations are, first and foremost, collectives where people collaborate to perform labor in exchange for money, which is exactly what people as individuals do. Except in a corporations, people can be often more productive working as a team than they can alone. If someone takes a job with corporation instead of producing and selling a product all by themselves, it is often because they can earn more with their skills as part of a team than they can alone. And the more successful the team is at producing and selling a product, the larger, more specialized and more efficient the team becomes.

I am not suggesting that all the people who make up a corporation are equal, but merely that their incentives are aligned. Shareholders, for instance, have a much bigger stake in the corporation’s successes and failures than employees. But those employees benefit from greater corporate profits in the form of greater job security if not increased benefits and wages, and when corporations lose money, they are the first to suffer. The level of commitment and risk may vary among members of a corporate team, but that doesn’t mean that it’s any less of a team, for the same reason that a quarterback and a wide receiver have very different risks and rewards that come together for a common purpose.

And yet, everywhere you turn in politics today, there is an attempt to demonize and dehumanize corporations, to “make them pay” for whatever real or imagined harm they have inflicted, and in general, hold them responsible for the world’s ills. This trend is especially alarming in Europe, where hating on corporations is in vogue, and just yesterday Angela Merkel announced a G20 conference to tackle “corporate tax avoidance,” a particularly bad euphemism since it ascribes evil intent to a perfectly legal practice, encouraged by many G20 nations themselves. Corporations are routinely maligned as rapers of the environment, destroyers of wealth, vanguards of global destruction, and, of course, kingmakers behind elections. The American Left is particularly adept at these forms of accusations, although the right takes its toll in its own crusade against nonprofits like Planned Parenthood. And the Right is more prone to defending corporations, while corporations themselves deserve neither to be attacked or defended while sparing the individuals who make them up.

Why is it so easy to detatch corporations from the people who make them up?

I think for your run-of-the-mill politician on either the Right or the Left, it is politically popular to complain that “corporations are making record profits,” whereas it would be unpalatable for a politician to complain that individual tax-paying men and women are making too much money (not to mention complaining about the jobs that follow). When a politician says that an auto company should get a bailout, that is more persuasive than suggesting that tens of thousands of employees instead receive a welfare check directly from the government. It helps to be able to hold up certain corporations as “criminal,” but corporation can’t really commit a crime, only people can. Nothing is stopping us from going after criminal individuals who make up a corporation, and we should go after them just as we do anyone else committing a crime. Yet it is far easier for politicians to attack corporations as criminal rather than individuals.

So why do we continue to dehumanize corporations?

I think one of the biggest things to drive a wedge between people and corporations has been the corporate tax. Corporate taxes aren’t really corporate taxes at all, but are in reality taxes on the people that make up that corporation. If a corporation pays money in taxes, it must take that money from the corporation. If that money comes out of the pocket of shareholders, it is a tax on shareholders. If employees must earn less to cover the cost of the tax, then it is a tax on employees. If prices must go up to compensate for the tax, then it is a tax on consumers. The corporation as an entity has not paid anything, as it does not have any money of its own (much like the government doesn’t have any money of its own). Instead, the people who make up that corporation–the shareholder, the employee, and the consumer–have paid for it.

As it happens, we already impose these taxes separately: we tax shareholders for their holdings, tax employees for their income, and tax consumers for their spending. If we were to eliminate the corporate tax entirely, surely these taxes could be appropriated to the individuals from whose pockets the money came out of in the first place. But by taxing the corporate entity, we allow shareholders, employees and consumers alike to pretend that the corporation is an entity separate and apart from themselves. At the very least, the corporate taxes imposed offset the direct cost on the individual in the short term and lets the individual believe his money is safer than it would be without the corporate tax. This is an illusion, but a compelling one: we have let it drive us to raise taxes on corporations to the highest level of any country in the industrially advanced world.

Finally, I think one more major factor in creating a dehumanizing membrane around corporations is caused by corporations themselves: branding. Branding is, definitionally, creating a unified identity and persona behind a corporation. Through branding, corporations, subvert individual identity to the wisdom of the collective. Although corporations are collections of free people, the big ones present like unifaceted behemoths; ironically, the more people a corporation contains, the less human it appears. As consumers, we allow the branding of corporations to define our attitudes towards the work those corporations do, especially if we don’t approve of it. It is easier to rally against a logo that stands for a purpose rather than lash out at the indivdual actors, for the same reason it is easier to fire on an advancing enemy under one flag than it is to hunt urban guerillas. The corporation has proudly and intentionally presented its mission for all to see, and this makes its existence even the more offensive if their mission is distasteful. The fact that profit is the primary goal of the corporation is added salt in the wound. Never mind that profit, like taxes, doesn’t belong to the corporation at all, but belongs to the shareholders, employees and consumers of the corporation.

Let’s end anti-corporatism

Now, I think that it is generally true that people will ascribe a set with the actions and morals of a much smaller subset. It is generally true for racists who use the actions of a small minority of people to justify hatred of an entire group. It is true for misogynists who prefer to paint all women with the brush of a few bad ex girlfriends. And it is true for anti-corporatists, who feed on news like an oil spill or financial system collapse as evidence of the global evil of corporations. It would of course behoove the anti-corporatists to know that their prejudice towards corporations is usually based on the behavior of a small minority of corporations, usually in one or two industries. If pressed, they will of course not attack with the same vigor barber shops, restaurants, bodegas, hardware stores, bars, nightclubs, Hollywood movies, publishing houses, newspapers, coastal fishermen, travel agencies or farmers’ markets, which are all organized as corporations. Nor will they attack corporations established for an eleemosynary purpose: Churches, preschools, health clinics, hospitals, cancer research institutes, civil liberties organizations, or rotary clubs.

In addition, the anti-corporatist slant willfully ignores the unrelenting progress and prosperity we have experienced as a society using the corporation as a vehicle. It is not a coincidence that the formation of the first corporations in 17th century Holland (debatably the first, but certainly the first legally defined joint stock operations) coincide with the explosion in private capital investment, exploration, mass employment through international trade, and real distribution of wealth through wages that characterized the late mercantilist period, sowing the seeds (or tulip bulbs) for the industrial revolution. The reasons for this are complicated, but in short: the corporate vehicle allows private investors to protect their personal assets and take risks, while at the same time providing a legal structure for many people to work together in pursuance of common goals.

I’m not suggesting that corporations are victims, but just that our rampant anti-corporatism too easily misses the vital distinction between the corporation as a legal entity and the corporation as a living organism with real human beings as its working cells. We do not benefit when we deprive corporations of oxygen. We only benefit when the corporation is allowed to thrive as an organization of free people assembled to accomplish a common purpose.

February 16, 2013Comments are DisabledRead More